Privacy Policy
About thisdocument
This Privacy Policy (the "Privacy Policy" orthe "Policy") applies to Sterbey LLP ("we" or"us" or "Sterbey") and outlines how we will process yourpersonal data as Data Controllers. We are committed to the responsible andtransparent collection of your personal data, with the aim to inform you abouthow we process your Personal Data, what data we process, why, and for how long,along with details about your rights as a Data Subject.
Contents
Definitions
Data Controller: Refers to an individual or a groupthat makes decisions about the purposes and methods of Processing PersonalData, either alone or in collaboration with others.
Data Subjects: This term refers to any livingindividual whose Personal Data is processed by a Data Controller or processor.
"Processing" and "Processing ofPersonal Data": Refers to any action or series of actions performed onPersonal Data, which may involve automatic or manual operations. These actionsinclude but are not limited to, collecting, recording, organizing, storing,adapting, altering, retrieving, gathering, using, disclosing by transmitting,spreading or any other form of making information accessible, aligning orcombining, blocking, erasing or destroying such data.
Personal Data: Refers to any data pertaining to andthat can be used to identify a particular individual, either directly orindirectly. An identifiable individual is someone who can be distinguished bymeans of an identification number or through specific factors related to theirphysical, physiological, mental, economic, cultural, or social identity.
Cookies: These are small files stored on your devicewhen you visit a website. They remember your preferences to improve yourexperience and may track your browsing habits for personalized advertising.
Personal Data we may collect from you, and with whichpurpose.
We may collect Personal Data about you in severalways, such as when you interact with our website, communicate with our customerservice, engage with our social media platforms, or participate in ourservices, among others. This Personal Data may include your name, physicaladdress, telephone number, email address, and IP address.
Use of your Personal Data
Your Personal Data might be used for a range ofthings, including but not restricted to:
Service Delivery: We may use your Personal Data toprovide the services you have requested from us. This helps us to meet yourneeds and guarantee a positive user experience.
Customer support: We may use your Personal Data tohelp you and to respond to any questions or issues you might have.
Data Analysis: We may use your Personal Data toundertake data analysis, make use of the feedback received from users, andimprove the quality of our products and services.
Legal compliance: We may use your Personal Data tocomply with our legal obligations and orders from competent authorities.
Security and Fraud Prevention: We may use yourPersonal Data to ensure a secure environment and prevent fraud.
Processing transactions: We may use your Personal Datato process payment information during transactions, if applicable.
Please be aware that the aforementioned uses of yourPersonal Data are not exhaustive and that other legal uses of your Data mayoccur in compliance with existing laws and regulations.
Disclosure of your Personal Data
Your privacy is our priority, and we assure you thatwe will not disclose your Personal Data to any third parties unless otherwisestated herein.
We may share your Personal Data in case it isnecessary to fulfill our obligations and provide you with the servicerequested; and/or due to legal, judicial, or regulatory obligations; and/or toprevent crimes and/or reduce potential risks. You have explicitly given us yourconsent to do so.
Where we transfer your Personal Data and data security
We prioritize the security of your Personal Data andapply a high standard of Data Processing, adhering to this policy and allrelevant data protection laws. Your Personal Data is stored securely and isonly retained for a period necessary to fulfill the purposes for which it wasinitially collected, or as required by applicable Data Protection Laws. We havesystems in place to ensure the ongoing confidentiality, integrity,availability, and resilience of processing systems and services where your datais stored.
Your rights as Data Subject
As a valued user, you have certain rights related toyour Personal Data. These rights include the right to access, rectify, anderase your Personal Data; the right to restrict and object to the processing ofyour Personal Data; and the right to portability of your Personal Data, whichmeans you can request to receive your personal data in a structured, commonlyused, and machine-readable format.
Cookies
We use cookies to enhance your experience on ourwebsite. More details on our use of cookies can be found in our Cookies Policy.
Contact Us:
If you have any inquiries, feedback, or concernsregarding this Policy, or about our methods of data collection, usage,processing, storage, or disclosure, we encourage you to reach out to us [email protected]
Changes to this Policy
We may update this Policy from time to time to meetour customers' needs and comply with changing laws and regulations. We willnotify you of any changes by posting the updated Policy on our website and,where appropriate, through an email notification to ensure transparency andcompliance. We recommend that you revisit this Policy regularly to stayinformed about our data protection practices.